Terms and Conditions

Terms and conditions of service

Hosting services

• By logging into your account or uploading files to it you are accepting these terms.
• Adult, Warez, illegal MP3 Sites or IRC Bots are not allowed.
• Any form of un-solicited bulk e-mailing or spam is not allowed.
• Your virtual server (including FTP access) is for your personal use only. You must not divulge the password to any other person, and you should take reasonable precautions to ensure that it is not discovered by other people.
• Data stored on our servers is not guaranteed to be backed up. It is recommended that you keep an independent backup of all data stored on your virtual server.
• You may not run server processes (eg. talkers/IRC Bots) from your virtual server.
• We shall not be held liable for any loss or damages caused by the use or misuse, unavailability or removal of services.
• When your account is closed, all files (including web pages, etc.) will be deleted.
• We reserve the right to cancel your account at any time without notice.
• To protect your privacy we never distribute your name or e-mail address to any third parties.
• You may not exceed your allotted disk space allocation.
• Hosting must be paid for annually in advance.

Refunds

• You may cancel your order within 7 days from when the contract is concluded, without giving a reason. If you exercise your right to cancel, we will then return your money within 7 days of cancellation.
• If you cancel your account within your service period then we will not make any refunds on any unused portions of your account, other than cancellation within the guarantee period when a full refund will be made.

Bandwidth

• Each virtual server includes a nominated amount of bandwidth. If you use more than this amount then you agree to pay for this bandwidth at a rate of 5p (five pence) per 1 MB.
• If your bandwidth reaches the point where it has an adverse affect on other clients we reserve the right to disable your site until you can reduce your bandwidth usage.

Web Pages

• Commercial use of web and ftp space is permitted.
• You will be held responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via your pages.
• We reserve the right to remove material deemed inappropriate from your web pages, without prior notice.
• We do not allow adult, warez, illegal MP3 web sites or IRC bots on our servers.

Full Hosting Terms

Web Design

• You are responsible for the content of your pages, including obtaining the legal permission for any works they include and ensuring that the contents of these pages do not violate UK law. You the client are the publisher of the website and own the copyright for all content published in your website, and we the designer are acting on your instructions in adding content to your website. By asking us to add material into your website you acknowledge that you have copyright of that material, or permission to use the material. It is the client's responsibility to fully research their company name, and any content, logos, or trademarks, etc., used in the website. The client also agrees as part of our terms and conditions to absolve and indemnify Beaufort Web Design Limited of any liability in the use of any such content in the client's website, and to assume full responsibility for any violations and legal actions which may arise at any time in the future.
• A link to Beaufort Web Design Limited will appear at the bottom of each page of the website, unless agreed in advance.
• Beaufort Web Design Limited's 'coding' of a site remains our property until payment is received - where the ownership passes to the client. The client cannot resell the design or parts of it unless agreed in the contract.

General

• By using our services you are accepting these terms.
• We reserve the right to amend and update these Terms and Conditions at any time without notice
• We own the copyright on all advertising copy that we provide for pay-per-click campaigns
• You are responsible for insuring that all advertising copy and web pages does not infringe any intellectual property rights, including copyright, patent, trademark, music rights, performance rights, broadcasting rights or moral rights or any act of passing-off.
• Under no circumstances shall Beaufort Web Design Limited be liable to the Client for an indirect or consequential loss suffered by the Client relying on the information included in the works prepared by Beaufort Web Design Limited including (without limitation) loss of profit, loss of Contracts or pure economic loss. Any liability is strictly limited to the direct losses associated with remedial costs of the work only, not to include claims for delays, out of sequence working, non productive overtime, award of costs, etc. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.
  
  We are not liable to the Client for any loss of sales, revenue, profits, software, data, or consequential loss.

Your privacy

We are committed to safeguarding your privacy while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. If you have any requests concerning your personal information or any queries with regard to these practices please please contact us.

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We collect the information you supply to us through enquiry and registration forms, and every time you e-mail us. We will never collect sensitive information about you in any other way without your explicit consent. 

We will not e-mail you with marketing information in the future unless you have given us your consent.

The type of information we will collect about you includes:

- your name 
- address 
- phone number 
- email address  

When you place an order through our web site such information is securely transmitted to and may be retained by WorldPay plc. WorldPay may collect your credit card details and pass them, together with information such as that specified above, to payment card processors and banks in order to validate your credit card. WorldPay's privacy policy is stated here.

Our site does not itself collect your credit card details, and therefore we do not have any record of these details on our web site or at our premises.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. WorldPay may transfer your information outside of the EEA.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Other than for the purposes of payment transactions as stated above, we will not pass your information to any third parties unless you have agreed that we can.

If you have any queries about our privacy statement, please contact us.

Mistakes and complaints

Mistakes in bills, receipts or payments

We will correct any mistakes in bills, receipts or payments as soon as possible, and at the latest within 30 days of agreeing to do so.

Complaints

If you have a complaint, please contact us. Our policy is to:

• Acknowledge complaints within 5 working days
• Advise you how long it will take to resolve the complaint
• Keep you informed throughout the process.

Security

We do not retain any information about you or your credit card details on our site. When you fill in the payment form, your details are encrypted and sent to WorldPay.